Privacy Policy

1. Information We Collect

We collect the following:

• Business Clients: Name, business info, email, phone, and payment details.
• WiFi Guests: Email and/or phone number entered to access WiFi.
• Technical Data: IP address, browser type, device info, location, and usage analytics.

2. How We Use Your Information

We use data to:

• Provide and improve our services
• Allow businesses to run email/SMS campaigns
• Respond to inquiries and support requests
• Comply with legal requirements

3. Legal Basis for Processing (GDPR & CCPA)

• Consent: Provided voluntarily by WiFi guests
• Contract: Required to deliver services to our clients
• Legitimate Interest: Platform functionality and analytics

4. Your Privacy Rights

If you’re in the U.S., California (CCPA), or EU (GDPR), you may:

• Request access to or deletion of your personal data
• Correct inaccurate data
• Object to processing
• Request data portability

To exercise these rights, contact us at support@nestnetmarketing.com.

5. Security

We use SSL encryption, firewalls, access restrictions, and best practices to protect your data.

6. Breach Notification

In the event of a data breach involving personal data, we will notify affected individuals and regulators as required by applicable law.

7. Guest WiFi Consent

Users who access WiFi must voluntarily opt in to provide contact info. NestNet does not send direct messages to WiFi users — only the business client has that capability through our tools.

8. Children’s Privacy

Our services are not intended for users under age 13. We do not knowingly collect personal data from children.

9. Third-Party Services

We may share necessary data with:

• Brevo (email/SMS platform)
• Firebase / Google Cloud (hosting, authentication, and database)
• Stripe or Paddle (billing)

Their privacy practices apply to their services and can be reviewed on their websites.

10. Changes to this Policy

We may update this policy. Any changes will be posted here with a revised effective date.